Category: Read

DEALERSHIP SUCCESS: Empowering Commercial Dealers to Deliver Exceptional Customer Experiences

The commercial vehicle landscape is evolving at a breakneck pace. Customers, from small business owners to large fleet managers, demand more than just a vehicle; they expect efficiency, convenience, and personalized solutions tailored to their specific needs. Commercial dealerships are rising to this challenge, but they need strong support from...

Collaboration and Innovation in Commercial Vehicles: Key Takeaways from CVBS Fall 2024

The commercial vehicle industry is undergoing a period of rapid transformation, driven by factors such as sustainability concerns, technological advancements, and evolving workforce needs. In this dynamic environment, collaboration has emerged as a critical driver of innovation. The CVBS Fall 2024 fireside chat, “Reciprocity in Action: How Collaboration Drives Innovation,”...

Partnership Perspectives: What We Want For and From Commercial Dealers

The Fall 2024 CVB Summit hosted a fireside chat called “What We Want for Dealers, and from Them.” The discussion between industry leaders explored the evolving relationship between commercial vehicle dealers and their partners, focusing on the dealer’s role in the shift to bundled services, EV adoption, and offering complete...

Avoiding Wounds Caused by Cutting Edge Technology

If You Are Having Trouble Keeping Up With It All, You Are Not Alone Technology today appears to change so quickly that even tech-savvy professionals are struggling to understand it all. If it was JUST computers, our odds of “staying current” would be higher. But today there is so much...

Propane Powers the Future of Fleet EV Charging

After decades of reliably providing energy as a vehicle fuel, propane is now reducing emissions as an EV charging solution. By: Jim Bunsey, Senior Manager, Business Development at PERC As electric vehicles (EVs) increasingly become integral to fleet operations, the demand for reliable and sustainable charging solutions is rising. However,...

Mitsubishi HC Capital America Targets AI Predictive Purchase Model

Company implements automated process to streamline technological efficiencies Mitsubishi HC Capital America, the largest non-bank, non-captive finance provider in North America, continues to make significant strides in its digital transformation efforts with the recent integration of MuleSoft Robotic Process Automation (RPA). In a move to strengthen business development and customer...

LETTER FROM THE EDITOR: Using the “Tools” at Your Disposal

In the world of work trucks and vans, we have lots of tools – some of which are new(er) and some that date back to the origins of our business. But no matter the age of the tools we have at our disposal, it’s best to employ them in a...

DEALERSHIP SUCCESS: Modern Merchandising – Redefining the Customer Experience

By Shawn Horswill, Senior Vice President, Product, Work Truck Solutions In today’s fast-paced business environment, commercial vehicles are the lifeblood of countless enterprises. From bustling construction sites to efficient delivery fleets, these workhorses are essential for transporting goods, providing services, and driving economic growth. For the business owners and fleet...

WATCH+LISTEN+READ: Viewpoints on Commercial EV Adoption

This article is excerpted from a podcast conversation between Kathryn Schifferle, Founder & Chief Vision Officer at Work Truck Solutions, and Jackson Haskell, Director, EV Infrastructure of Guardian Fueling Technologies. The automotive industry is undergoing a shift towards electrification, and businesses and fleet operators are increasingly exploring the potential of...

WATCH + LISTEN + READ: 3 Benefits of Chassis Designed Specifically for Commercial EVs

According to Wikipedia, “Workhorse Group Incorporated, originally AMP Electric Vehicles, is an original equipment manufacturer and technology company headquartered in Sharonville, Ohio, U.S. Workhorse makes commercial electric vehicles and telematics software designed for last-mile delivery. Their products include commercial electric vehicles and the Metron telematics software system.” But that just scratches the surface of what’s happening at the...