(CVBN: Chico, CA) — Merchants Fleet has announced a major expansion of its 30-year relationship with Pep Boys, positioning the automotive service provider as a primary strategic maintenance partner across its national footprint.
The updated agreement is designed to streamline operations, improve service consistency, and drive down total cost of ownership for commercial fleet clients.
Key Highlights of the Expanded Agreement:
- Increased Service Volume: Merchants Fleet will direct a significantly larger share of its maintenance volume to Pep Boys’ network of nearly 800 locations nationwide.
- Operational Integration: Merchants Fleet has realigned its internal program framework to allow for closer operational coordination, joint performance management, and long-term strategy development with Pep Boys.
- Focus on Fleet Uptime: The collaboration focuses on faster turnaround times, enhanced maintenance outcomes, and reducing vehicle downtime to keep commercial fleets moving.
“As fleets face increasing pressure to maximize uptime and control costs, having a strong, aligned maintenance network is more important than ever. By expanding our relationship with Pep Boys, we are able to work more closely together to improve service delivery, strengthen consistency across the network, and enhance the client experience.”
— Jeff Nieman, Senior Vice President and Chief Operations Officer at Merchants Fleet
Shared Commitment to Fleet Growth
With a partnership spanning three decades, both companies are leveraging their combined scale to support the evolving needs of modern commercial fleets. Pep Boys will utilize its full-service capabilities and dedicated local support teams to deliver predictable, high-quality service that simplifies complex fleet operations.
