Tagged: CVB Summit Fall 2024

DEALERSHIP SUCCESS: Empowering Commercial Dealers to Deliver Exceptional Customer Experiences

The commercial vehicle landscape is evolving at a breakneck pace. Customers, from small business owners to large fleet managers, demand more than just a vehicle; they expect efficiency, convenience, and personalized solutions tailored to their specific needs. Commercial dealerships are rising to this challenge, but they need strong support from Original Equipment Manufacturers (OEMs) to truly excel. My thoughts today are inspired by insights from the “What We Want For Customers and Need From OEMs” fireside chat at the CVBS Fall 2024 Summit, which explored...

Collaboration and Innovation in Commercial Vehicles: Key Takeaways from CVBS Fall 2024

The commercial vehicle industry is undergoing a period of rapid transformation, driven by factors such as sustainability concerns, technological advancements, and evolving workforce needs. In this dynamic environment, collaboration has emerged as a critical driver of innovation. The CVBS Fall 2024 fireside chat, “Reciprocity in Action: How Collaboration Drives Innovation,” offered valuable insights into how collaborative efforts are shaping the future of the industry. Shared Challenges: The Catalyst for Collaboration The panelist’s discussion highlighted a common theme: diverse stakeholders in the commercial vehicle sector, including...

Partnership Perspectives: What We Want For and From Commercial Dealers

The Fall 2024 CVB Summit hosted a fireside chat called “What We Want for Dealers, and from Them.” The discussion between industry leaders explored the evolving relationship between commercial vehicle dealers and their partners, focusing on the dealer’s role in the shift to bundled services, EV adoption, and offering complete lifecycle support to customers. The overarching theme of the CVBS Fall 2024 was “Reciprocity,” and sometimes, that’s as hard to define as it is to say. Although the dictionary definition of reciprocity is “the practice...

WATCH + LISTEN: FALL 2024 CVB SUMMIT IN REVIEW

Steve Henning sat down with Candy McCollum, Business Development Manager, Comvoy for an in depth look at the Fall 2024 CVB Summit – and how the foreseeable future is heavily dependent on the overreaching theme of Reciprocity. ———————————————————————————— Sharing knowledge is the heart of reciprocity. At the Fall 2024 Commercial Vehicle Business (CVB) Summit, presented by Work Truck Solutions alongside sponsors Escalent, Mitsubishi HC Capital America, and Comvoy, pundits from across the commercial space shared insights into the ever-evolving commercial vehicle sector. The CVB Summit...