LETTER FROM THE EDITOR: Using the “Tools” at Your Disposal
In the world of work trucks and vans, we have lots of tools – some of which are new(er) and some that date back to the origins of our business. But no matter the age of the tools we have at our disposal, it’s best to employ them in a fashion that best serves our customers, which will almost always be good for our business too; and this is true regardless of what your business is, from dealerships, to upfitters, to OEMs, to any vendor...