The commercial automotive industry stands at the crossroads of economic challenges, evolving customer needs, and a dynamic environmental landscape, setting the stage for a transformative journey in 2024. As a new year unfolds, bringing fresh goals, evolving regulations, and expanded opportunities, let’s delve into the five pivotal trends that promise to shape the industry’s future. Dealerships pivot towards commercial customer obsession In a changing economy where inflation and interest rates have hit the brakes rapidly for retail buyers, dealerships are likely to pivot towards commercial...