“It was the best of times, it was the worst of times…” If  you’ve read A Tale of Two Cities by Charles Dickens, either as required reading when in school, or perhaps because you’re a fan of the classics, you surely recognize this line. But, you may not have thought about how it relates to the automotive dealership space, so let’s expand on this thought. While in Las Vegas at Digital Dealer in October, it was clear there were differing mindsets, opinions and approaches to...